Creating an IMI Cargo account is quick and simple, and requires no payment information. By creating an account, you’ll be able to navigate in IMI Cargo system, get instant insurance quotes for any cargo shipment, and much more.
To create an IMI Cargo account:
IMI Cargo lets you create your own Draft Certificates of Insurance and see a quote for any of your shipments. With IMI Cargo, you can insure your company, or your customers, depending on what you require. With IMI Cargo you can insure shipments anywhere in the world and companies anywhere in the world, with few exceptions. As long as the information you provide is accurate, IMI Cargo’s system will provide you with details about the specific coverage available for your shipment, a Draft Certificate of Insurance for your review, and a firm quote.
To see a quote and request insurance for a shipment:
If your company has multiple offices or locations, or if you have multiple affiliated companies, IMI Cargo gives you the option to add separate Branch Office accounts within your main IMI Cargo account. Branch Office accounts allow you organize and separate your different Branch’s activity, and also allow you the option to register different payment methods for each Branch, or give a Branch access to the main IMI Cargo account’s payment method.
To add a new Branch Office account:
IMI Cargo lets you add multiple Users within your main IMI Cargo account. When adding a user, you will be asked to assign the User to a specific Branch. If you have not added additional Branches, then your main IMI Cargo account will be the only Branch available. You can choose whether to make a User an administrator, which allows the User to view the activity of all Users in their Branch, or not, which will allow the User to view only their own activity.
To add a new customer account:
Upon learning of damage or loss to your shipment, or upon learning of a situation that might give rise to a claim, it is important to promptly notify the appropriate parties and carefully review your insurer’s claim reporting instructions. If the cargo is under your custody or control, take all possible measures to prevent any further damage or loss.
To report a claim:
When reporting a claim, be sure to have the following information available:
Description of cargo
Description of loss or damages
Date and location of the incident
Current location of the cargo
Local contact person and contact details
Transportation carrier(s) involved
Obtain the following documents:
Original Certificate of Insurance
Bill of Lading
Purchase Invoice or Replacement Invoice for the cargo
Itemized Inventory List (for Household Goods and Personal Effects)
Written notice to responsible carriers and their reply
(You will be required place your transportation carriers on notice of a claim by submitting a letter to each of them; you can download a sample letter template here).